Steve Strong brings more than 30 years’ experience in the temperature-controlled transport industry to his new position as Operations Director at Seven Telematics Ltd. Following key roles in the transport refrigeration industry with Carrier Transicold (UK) Ltd, and Carlisle Refrigeration, a Thermo King sales and service agent, he moved into a sales position at Seven Telematics over 12 years ago.
Due to expansion and changing requirements within Seven Telematics, Steve was identified as the person to oversee the after sales side of the business and was appointed Operations Manager in April 2017. His duties included managing the customer care and mobile engineering teams and in late 2018, recognising his contribution, he was promoted to the role of Operations Director.
“My prime areas of expertise are in temperature control and vehicle tracking and I thrive in putting that knowledge to work within Seven Telematics. As Operations Director, I hope to further contribute towards the continued growth of the company and the efficiency of the after sales function whilst achieving the best performance from all of our employees in that department and assisting them in fulfilling their potential”.
A large part of Steve’s commitment to Seven Telematics is the company’s track record of keeping up with market demands and continuing to evolve accordingly.
“I’ve always believed in the direction in which Seven Telematics has been driven. I’ve seen a lot of changes within the business during my time here, with extensive growth in the markets in which we operate – increasing particularly in the area of telematics, with more enhanced temperature monitoring and collection of vehicle and driver data. The whole area of telematics is very much an evolving market. It has changed almost beyond recognition within the last five years with the introduction of technologies such as automatic downloading of driver tachograph data”.
What does Steve see as the company’s greatest strengths?
“With the team we now have in place, I believe that Seven Telematics are perfectly positioned to continue the growth we have experienced recently and strive to deliver appropriate solutions to our much-valued existing and increasing customer-base.
Our key strength lies in the fact that the team here fully understands the transport industry, particularly the temperature-controlled aspect of the market, from car-derived vans right through to 44,000kg double decked trailers.
This, alongside our focus upon continuing to provide the service that our customers require and endeavouring to exceed their expectations from both a sales and an after sales perspective ensures that we will remain at the forefront of the vehicle and temperature monitoring industry for many years to come”.